hello,
I am a multidisciplinary creator with an emphasis in Product & Visual Design.
in a nutshell
My design wheelhouse
I have worked for leading fortune 500 companies to drive major initiatives and see many projects through to launch. My previous opportunities have required me to demonstrate both my leadership and teamwork capacities. I thrive in collaborative environments that champion innovation, diversity and creative empowerment, but I am also successful as an independent self-starter.
I have a passion for being immersed in the full lifecycle of end to end projects. Whether I'm in the ground-level stages of discovery work, collaborating with cross-functional partners, gathering insights from user research or producing final deliverables, I love the inspiration, learning and rewards that come from these design phases. I am always curious to question and then question some more. I embrace diverse perspectives and constantly encourage myself to grow as both a designer and individual. I make user empathy a habitual practice and mindset in my daily work.
I am eager to explore the next adventure in my design career and am now open to new opportunities.
Fun Fact: I’m a certified yoga and meditation instructor with 500+ hours of training. Learn more
UX work
Featured Projects
Inkling
Learning Pathways
Lead mobile product designer for Learning Pathways. This domain streamlines online education management for a diverse user-base including admins, managers, supervisors and learners. The product offers a robust and complex feature set which varies dependent on the user roles and permissions.
You can find my work in the App store within the “Training” tab
ebay
Managed Payments
Lead product designer for the U.S. and DE Onboarding and KYC end to end experiences. This initiative simplifies the payments flow for buyers and sellers by innovating the the front end interaction.
JP MORGAN CHASE
Mobile Innovation
A discovery lab to push the existing state of 3 Chase IOS mobile experiences. This project used research driven data and iterative design thinking models to develop the future north star of Chase mobile products.
JP MORGAN CHASE
Account Compare & Selection
This project was a redesign effort for the Checking compare tool and tables for a fully responsive experience. The strategy extended across multiple domains within the larger Chase.com ecosystem. In addition to the static tables, I helped to design and integrate a sticky footer account selection feature.
JP MORGAN CHASE
Design.Chase.com
This was a directive to create a Design Language Platform as both an internal style guide and recruitment tool for future employers, agencies, and other external relations. The experience was intended to actively support a distinct brand voice, inspire future innovation, and stand apart from competitors.
JP MORGAN CHASE
ATM Locator
This was a redesign project for the ATM locator landing and detail pages. The objective was to leverage from our existing modular library and partner with an external agency to deliver final assets. In working with the agency, we established clear style guides and strategized solutions that accounted for both technical possibilities and limitations.
JP MORGAN CHASE
Visual Systems
I played a key role in the organization and management of the extensive Icon and Illustration system. Additionally, I helped to build style guidelines to circulate amongst internal designers and external agencies. These efforts extended across devices and we’re driven by the need to define a cohesive, visual voice across all of the organization’s domains. I also produced various layout strategies for dashboards.
my process
Design Thinking
I am a firm believer in design thinking processes. By having a solid method in place, designers can establish strong foundational understanding and reach the desired goals of any project. With a fluid process, and inviting flexibility as needed, it is the key to success.
discover & iterate
I love digging into challenges and understanding user needs. At the ground-level of discovery work, I seek out competitive inspiration to inform what is possible now and what is the ideal vision for the future. Through creating personas, journey maps, wireframes, and prototypes, I can experiment and begin to capture optimal solutions. This conceptualization gradually evolves into new useful realities.
collaborate & define
Framing the challenge and proposing a strategy is crucial to receiving buy-in from multiple stakeholders. Efficient communication is fundamental to allowing a project to advance. I’ve learned that with persistent interaction amongst cross functional partners, the top goals become clear, diverse perspectives improve the process and it creates a sense of inclusion and engagement. Strong teamwork leads to wins.
test & deliver
At the core of great UX, the customer is the prime focus. Effective design helps users to build trust with products, enables ease of use and invokes positive emotional value. Assessing user feedback is critical to measuring success. Gathering insights provides validation in order to determine what users want and why. I aim to deliver compelling experiences that are simple, approachable and unique.
In the words of Colleagues
Koren is one of the top UX professional I have worked with, in my 13 year career. She is an action-oriented leader who displays tremendous ownership and delivers quality design. She is a true professional, a great listener and detail oriented. Koren is a great team player, approachable and innovative.
Kunal Shah
Sr. Product Manager
She possesses intangible design acumen. She is very intelligent and is able to provide clear reasoning. She successfully communicated with multiple stakeholders to identify and solve complex challenges. Koren was a treasured member of JP Morgan Chase.
Anna Wang
Sr. UX Designer
Her ability to handle multiple projects in a short duration was unlike any I've seen before which really helped us meet the deadlines. Koren makes the life of engineering team easy. Very creative and good in orchestrating unified experiences across devices.
Prabhu Pandurangan
Software engineer
Koren is hands down one of the best UX professionals I've worked with. Her forward thinking nature showed that she was always going above and beyond on projects. Her patience in stressful times means she can lead difficult discussions and get multiple stakeholders to successful decisions.
Padraic Wheeler
Sr. Content Strategist
fun facts
What you may not be able to find on LinkedIn, I also love…
I love getting my thoughts down on paper. To me, writing is a tool to gain better clarity, promote self-expression and inspire others through sharing like-minded topics. I’ve written public articles on mindfulness and enjoy blogging on a range of interests like yoga/meditation, women’s empowerment, holistic health and more.
Medium
Traveling always brings out my inner sense of curiosity, adventure and interest to explore diverse cultures. I’ve travelled both internationally and throughout the U.S., seeing a range of wonders from Nepalese temples, ancient pyramids, coral reefs, icebergs, some of the worlds tallest skyscrapers and oldest architecture. At a high-level:
10 countries (outside of the U.S.)
22 U.S. states
For the record, I’m a dog person (I’m allergic to cats), but, I’m an all-around animal lover at heart. I currently have a dog named Baron, and throughout my life, I’ve generally lived with at least 2-3+ dogs at a time. The most interesting pets I’ve ever had we’re 2 sugar gliders. When flipping through Netflix, I sometimes nerd out on Planet Earth type shows.
Whether I’m strolling through a park, sipping on wine at a vineyard, hiking, snowboarding, outdoor yoga-ing, etc., I embrace outdoor activity any chance that I get. A few highlights we’re zip lining through the jungles of Costa Rica, hiking to the Haleakalā Volcano in Maui and tubing down the Don Diego river in Colombia. Having grown up in Reno, I will always have a love for Tahoe as well!
“If you define the problem correctly, you almost have the solution.”
